1. DEFINITIONS
"Charges"
means charges to be paid by you relating to the Services calculated according to the prices and rates set out in our Price Lists or otherwise notified to you;
"Company Network"
means the systems run by us or any associated company (as principal or agent) from time to time over which Services are delivered;
"Competent Authority"
means the Office of the Director of Telecommunications Regulations or any competent Government department or regulatory body including without limitation any emergency services organisation;
"Customer Provided Apparatus"
means any apparatus (not being Equipment) provided and used by you in order to use the Services;
"Deposit"
means the amount specified in the Price List (as may be amended from time to time) as being required as a deposit;
"Equipment"
means any line, voice port, satellite dish, network card, set top box or other equipment or apparatus provided by us to you from time to time as part of providing Services under the terms of this Agreement;
"Interactive Services"
means the Internet Services and certain Services we may provide to you from time to time using satellite technology such as interactive services and TV;
"the Internet"
means the global data network comprising interconnected networks using TCP/IP ("Transmission Control Protocol/Internet Protocol");
"Internet Services"
means the service provided to you by us using satellite technology to enable you to gain access to the Internet and certain other Services whether by personal computer, television or other device;
"Operator's Network"
means any person authorised to provide an electronic communications network or electronic communications service pursuant to the European Communities (Electronic Communications Network and Services) (Authorisation) Regulations 2003;
"PIN"
means the personal identification number assigned to you by us when you set up your services
"Price Lists"
means the material published by us from time to time which includes the prices and rates for the Services and Equipment we offer including the usage rates for the Services;
"Satellite"
the satellite used for the provision of the Services;
"Services"
means the Telephone Service, Interactive Services and the Television Service if provided to you via Satellite and under this Agreement whether directly from the Company Network or indirectly by means of an Operator's Network linked to the Company Network;
"Telephone Service"
means the telephone services if provided to you under this Agreement; that is the facility to make and/or receive phone calls, leasing of the telephone line and any other ancillary service (which ancillary services may include any other facility such as, without limitation, caller display, phone numbers, directory enquiries and operator services);
"Television Service"
means the television programming services and/or audio services if provided to you under this Agreement; "User Policy"
means any user policy we issue from time to time in relation to the Services that you can view on your computer screen;
"us" or "we"
means the Company;
"VAT"
means value added tax;
"you" means the customer(s) we make this agreement with and includes a person who we reasonably believe is acting with your authority or knowledge.

2. Provision of Services

2.1°
We shall provide and you shall use the Services subject to the terms of this Agreement and the conditions set out in this Agreement shall apply from the time we activate the Services.
2.2°
We will provide the Services to you from the date we activate them and will continue to do so unless this Agreement is terminated.
2.3°
You confirm that you are at least 18 years of age and are legally able to enter contracts. You shall pay all fees, taxes, charges and other expenses incurred in connection with this Agreement. 2.4°
We shall supply the Equipment required to provide the Services subject to the terms of this Agreement and in particular Condition 9 below.
2.5°
The terms of this Agreement will apply jointly and severally to all those agreeing to take Services under this Agreement and the word you shall be understood accordingly.
2.6.
The broadband service being offered does not support file sharing applications of any type. Neither does it support “peer to peer” operations. The use of “torrents” for the illegal downloading of copyrighted material is also not supported in any way. Any customer found to be using our service to perform illegal acts of this nature will have their broadband service cut off without notice.

3. Duration

3.1°
The minimum period of service for any Package is 6 months or 24 months depending on which option is taken starting on the date we activate the Services. You can only terminate this Agreement during that minimum period if Conditions 12.1 apply otherwise we may (subject to Condition 12.2) charge you a cancellation charge which will be the charges which would have been payable to the end of the minimum period. If you want to terminate this Agreement after the minimum period you must give us three (3) months notice in writing.

4. Use of Services

4.1°
You must use the Services according to any reasonable instructions which we give you in writing from time to time. Any other use is prohibited. You will be responsible for any claims, losses, damages or costs incurred by us arising out of or in any way connected with your use or misuse of the Services except where the loss or damage is caused by us or our employees, a manufacturing or design fault in the Equipment or other Equipment fault arising otherwise than as a result of breach by you of your obligations in Condition 9 below.

5. Access and Installation
5.1°
In order to perform our obligations under this Agreement you hereby grant us such rights over your land, buildings and premises ("your land") as are necessary for us to provide the Services to you (including our employees and authorised representatives), from time to time, upon giving you reasonable notice (save in any emergency):
(i)°
to enter those parts of your land to the extent that they are required for the purposes of the installation of Equipment;
(ii)°
to perform installation, maintenance, adjustment, repair, replacement, renewal, inspection or removal work at or on your land from time to time; and
(iii)°
to bring upon, install and keep installed and operate at or on your land Equipment and the maintenance of such Equipment, as applicable.
5.2°
You will at your own expense provide or procure whatever further rights over your land we require from any landlord and/or successor in title and/or any other person with an interest in your land whose consent is legally required to enable us to exercise the rights over land granted pursuant to Condition 5.1° and you will enter into any necessary additional documentation to give effect to the grant of such rights.
5.3°
Each party shall at all times comply with all reasonable instructions of the other party or any third party pursuant to any rights over your land obtained in accordance with this Condition 5.
5.4°
Failure by you to comply with this Condition 5 may result in withdrawal of the Services and termination of this Agreement pursuant to Condition 11.1°(ii) below and if this happens we will be entitled to continue to enter upon your land to enable us to remove all or part of our Equipment.
5.5°
You will indemnify us for all installation costs and expenses that we incur connecting you up to the Company Network and for all costs and expenses incurred by us for removal of any Equipment from your land and against liability for all third party claims, in the event that you or any person or a successor in title with an interest in your land insists that we remove any or all Equipment from your land.

6. Charges and Payment
6.1°
You must pay all the Charges for which we bill you (whether you use the Services or someone else does), together with any VAT and any other taxes (at applicable rates from time to time) which apply in relation to any Charges payable under this Agreement. You must pay your bill by the date specified in your bill. You will be liable for the Charges from the day on which we first make the Services available to you unless we notify you otherwise.
6.2°
From time to time we may vary our Charges, but we will publish any change in our main offices and on our website prior to the change taking effect. We will however use all reasonable endeavours to give written advance notice of any such increase in our charges which is likely to substantially increase the charges payable by a significant proportion of our customers. If you request a change to the Services supplied to you, we may need to alter the Charges to reflect those changes.
6.3°
You are required to pay your bills in full using the method you have chosen in this Agreement or as we have otherwise agreed. You will allow us to recover the Charges under any direct debit/credit card instruction you have given us. If you have chosen to pay by monthly direct debit and your bank or building society is unable to make payment in any one month we reserve the right to immediately cancel any direct debit facility and demand a different method of payment. If you have agreed to pay by direct debit but then do not maintain payments by this method we may charge you an administration charge to cover our reasonable costs.
6.4°
You agree that the Charges shall be payable monthly in advance. If you do not make your payments on time we may charge daily interest on amounts not paid until we receive your payment in full at a rate equal to 4% each year above the Base Lending Rate of the Dublin Inter Bank Offer Rate whether before or after judgement. Default Rate Interest will continue to accrue even if the Agreement has been terminated, as long as this termination is not due to a breach by us.

7. Equipment
7.1°
We will supply you with the Equipment to facilitate provision of the Services (subject to Condition 7.3 below). You must not use the Equipment for any other purpose and must comply with any reasonable instructions that we may give you regarding the use of the Equipment.
7.3°
We may need to supply you with additional equipment in order to provide you with the Services you request. If Equipment is provided to you separately, you may have to pay our reasonable additional charges. Such additional equipment may be subject to a separate consumer-hire agreement.
7.4°
You may need to prepare your premises in accordance with our reasonable instructions before the Equipment can be installed and Services provided to you.
7.5°
You may be liable to pay cancellation charges as provided for in Condition 3.1 if you terminate this Agreement before the end of any applicable minimum period. You may also have to pay additional charges under Conditions 6.4 (administration charge) and 19.4 (reconnection/re-commencement of Service charges).
7.6°
If you breach any of the provisions of this Condition 7 our rights to take action for any breach of this agreement will apply. This will include, without limitation, our right to suspend Services, terminate the Agreement, reclaim the Equipment, forfeit the Deposit, withdraw any discounts or require you to pay a deposit or an increased deposit.
7.7°
You will provide at your cost reasonable assistance and facilities including any electricity for the functioning of the Equipment so that the Equipment can be installed. You must provide a suitable place and conditions for the Equipment.
7.8°
A secure and safe electricity power supply is required within your property for installation, provision, operation and maintenance of Services and Equipment. Unless otherwise agreed in writing, this power supply shall be supplied by you at your own expense and not supplied by us via the Company Network. Back-up power is needed if Services are required to continue uninterrupted in the event of a power failure in the principal power supply. We will not be responsible for faults arising in the Equipment or interruption in the provision of Services caused by failures in the power supply.
7.9°
From the time we deliver the Equipment to you you must take reasonable care of it. You must not allow anyone else (other than any of our representatives) to add to, interfere or modify the Equipment in any way. As well as any other rights we may have, such action may result in our suspending the Services, terminating the Agreement, retaining the whole or part of any deposit paid.
7.10°
If you chose to self install the Equipment, you will be responsible for all and any loss or damage to the Equipment that may occur as a result of such installation.
For the avoidance of doubt you will not be responsible for any loss or damage to the Equipment to the extent that it:
(i)°
is caused by us or our employees;
or
(ii)°
is due to a manufacturing or design fault;
or
(iii)°
is due to fair wear and tear.
7.12°
If upon arrival at the customer's house the engineer chooses the best location for the dish having regard to quality of signal etc. and the customer requires him to install the dish elsewhere it will be entirely at the engineer's discretion if he proceeds with the installation or not. If the engineer decides not to proceed with the installation under these circumstances, we reserve the right to charge for the engineers time and expenses and to deduct such amounts from any prepayment received. Should the engineer agree to install runs of cable in excess of 15 metres then this will be the subject of an extra charge which must be agreed with the engineer before commencement of the installation and must be paid to him before he leaves.
7.13°
Television Service (should it be supplied). As the tv. channels are all pre installed before the set top box leaves the factory it is up to the customer to apply all the necessary restrictions to prevent younger viewers to gain access to unsuitable material. ABB TELECOM Ltd., has no control over the content of the programmes available as part of this service. As the available channels change from time to time and as these changes are effected by third parties, ABB TELECOM Ltd., is not responsible for content either now or in the future.
7.14°
Once our engineer has completed the installation he will show the customer the service running on his (the engineer's) laptop. He will connect the service up to the client's computer and because it is a "plug and play" system it should work immediately. If it does not work on the client's computer due to software conflict etc. the engineer will not spend any time making alterations to firewalls or other protective devices within the client's computer software. It will be up to the client to make whatever software changes are necessary himself or else ask his computer supplier to do so.
7.15°
The service from ABB TELECOM is platform independent and it will operate on any personal computer running the Apple Operating System: Mac OS X, Microsoft Windows Operating System which is at least Windows 2000 or newer, Linux etc. The only hardware requirement being the client's computer should have sufficient memory and a network card installed.

8. Provision of Information
8.1°
You are required to promptly and accurately give us all the information we may need so that we can perform our obligations under this Agreement. You must also inform us immediately of any change to any details you have provided to us. It is your responsibility to notify us of all Customer Provided Apparatus which you require connecting to the Services from time to time. We shall not be liable for any expenses you incur or savings you fail to make as a result of Customer Provided Apparatus not being connected to the Services or as a result of your failure to notify us of such Customer Provided Apparatus or any changes or extensions to the same.
8.2°
We may share the information which you provide with other companies through credit reference agencies to enable them to make hire decisions and occasionally for debt tracing and to prevent fraud.

9. Faults and Matters Affecting the Services
9.1°
We cannot guarantee that the Services will be fault free and available 100% of the time, free from degradation or free of other problems that are beyond our control. Sometimes they may be affected by circumstances over which we have no control. If a fault occurs you should notify us by contacting our customer management centre.
9.3°
In order to provide the Services we are contracted with communications and network operators for internet access. We will only provide uninterrupted continuous Services to you to the extent that we receive such services from linked communications and network operators.
9.4°
We may have to interrupt the provision of the Services:
(i)°
to change the code or technical specifications of the Services for operational reasons;
(ii)°
to allow for operational testing, in orbit-testing, monitoring or adjustment of the Satellite by the network operator or any equipment required to provide the Services;
(iii)°
to interrupt or suspend the Services due to an emergency, for the purposes of preventative or curative repair, maintenance, improvement or because of operational reasons;
or
(iii)°
to give instructions to you which we believe are necessary for health or safety or for the quality of the Services provided to you or to other customers.
9.5°
The Services shall not be considered as unavailable if it is interrupted for the above mentioned reasons and we shall not be considered to be in breach or be liable for such an interruption.
9.6°
The content of the Television Services and Interactive Services may change and certain data or channels may no longer be available from time to time. We shall not be liable to you for any such changes, lack of availability, interruptions, reception, picture degradation, failure to transmit any advertised television programmes or channels or any Interactive Services or to do so at the advertised time or other problems which are beyond our reasonable control.
9.7°
If having signed up for a TV package your television signal is not being received properly then you should contact one of our customer care representatives where the problem may be solved over the phone or, if necessary, a technician may be sent out to investigate the problem. We are not responsible for correcting problems which are connected with the use of Customer Provided Apparatus and in such circumstances we may make a reasonable call out charge to cover our costs.
9.8°
If it is necessary for the Services to be interrupted or suspended we will give you as much notice as is reasonably practicable and restore the Services as soon as is reasonably practicable.

10. Suspension of Services and Termination

10.1°
As well as our other rights, we have the right to terminate this Agreement without notice and to claim for any losses or expenses incurred by us or to suspend the provision of the Services until further notice without notifying you if:
(i)°
you do not make payments to us when they are due;
(ii)°
you do not perform or observe any other obligation under this Agreement (a "breach") and where you have breached this Agreement and that breach can be remedied, you fail to remedy the breach within the reasonable time specified by us in our written notice requiring you to do so;
(iii)°
a voluntary arrangement is proposed, or a bankruptcy petition is presented or a bankruptcy order is made against you; (iv)°
we have reason to believe that you have provided us with false, inaccurate or misleading information either for the purpose of obtaining the Services and/or the Equipment from us or at any time during the provision of the Services and/or the Equipment;
(v)°
you or another person at your premises use the services or the Equipment, or are suspected, in our reasonable opinion, of involvement in fraud or attempted fraud in connection with the use of the Services or the Equipment;
(vi)°
we are required to comply with an order, instruction or request of any Competent Authority;
(vii)°
you do or allow anything to be done which is in breach of our User Policy;
or
(viii)°
we are specifically entitled to do so under any other condition of this Agreement.
10.2°
Any exercise of our right to suspend the Services shall not exclude our right to later terminate this Agreement. We may refuse to restore the Services to you until we receive an acceptable assurance from you that there will be no further breach.
10.3°
If, for reasons outside our control, the provision or maintenance of the Services proves impracticable, we may discontinue the provision of the Services to you without notice and refund you such portion of your subscription paid in advance by you to us.
10.4°
You must reimburse us all reasonable costs and expenses incurred in any suspension and/or restart of the provision of the Services and we may charge you a reasonable reconnection charge. This will not apply where the suspension is not due to your breach, fault, or omission or is agreed between us. You will continue to be liable to pay all Charges which are due for the Services and the Equipment during the period of suspension and any period in which you do not comply with this Agreement.
10.5°
As well as your other rights, you shall have the right to terminate this Agreement by notice to us in writing if we fail to perform or observe any obligation under this Agreement and (in the case of a breach capable of remedy) we fail to remedy the breach within a reasonable time from receiving from you a written notice specifying such breach and requiring us to remedy it.
10.6°
Termination or suspension of this Agreement for whatever reason may result in the deletion of your mail messages and we will be under no liability for such deletion.

11. Cancellation Rights
11.1°
You may cancel the Services without penalty in the following circumstances:
(i)°
if we increase our Charges you may give us one months notice to cancel those Services in respect of which the Charges have increased irrespective of whether the Minimum Period in respect of those Services has expired. During that notice period those increased Charges will not apply to you;
(11)°
if we significantly reduce the content of the Services you may terminate this Agreement by giving us one months notice in writing within 30 days of such change irrespective of whether the minimum period in respect of such Services has expired.
11.2°
We will not impose any unlawful liability on you.

12. Your Use
12.1°
You acknowledge that the Services are an always open connection to the internet and while the equipment is powered on and that it is your sole responsibility to install, configure and maintain suitable security measures to protect your computer and equipment from unauthorised or malicious access from the internet. Any advice or equipment provided by us to you is provided as is and we accept no responsibility or liability for the security of your systems.
12.2°
You will receive a username, password, account reference, and various other account details. You are solely responsible for use of the Service and for ensuring information is kept confidential. You must notify us immediately upon discovering any unauthorised use of your account.
12.3°
Your access to the Interactive Services is subject to you complying with this Agreement and our User Policy at all times. Any use of the Interactive Services by you which interrupts the normal use of the service for other users is a misuse of the Interactive Services. Serious misuse could lead to criminal prosecution or civil liability.
12.4°
You confirm and agree that you will not use the Services to make offensive or nuisance calls or let anyone else do so.
12.5°
You confirm that you will immediately report to us your unauthorised reception of any channels or programmes.
12.6°
We reserve the right to remove by immediate notice material placed on our servers by you or other users which we, in our reasonable opinion, believe violates this Agreement or is otherwise harmful to our interests or the interests of other users of the Interactive Services.
12.7°
We have no control over the information or software transmitted via the Internet Services and we do not examine how our customers are using the Internet Services or the nature of the information or software they are sending or receiving. Subject to conditions 17.1(i) we exclude all liability of any kind for the transmission or the reception of or the failure to transmit or receive any information or software of whatever nature and all liability for the accuracy or inaccuracy of any such information or software. Where advised or required by Competent Authority, we may choose not to publish or transmit certain newsgroups or other material via the Internet Services, and we shall have no liability to you for any such action or decision.
12.8°
You acknowledge that we may co-operate with any court, tribunal, regulatory body, police authority or other Competent Authority in any investigations or proceedings concerning you or your use of the Interactive Services. This may include disclosing communications transmitted via the Interactive Services to such authorities.
12.9°
No authority or representation is given by us that you have the right to use proprietary material belonging to any third party or that we have any control over the use by others, whether subscribers to the Interactive Services or not, of any of your proprietary material.

13. Unauthorised use of Television Service
13.1°
You are not permitted to copy, distribute copies, show in public or rebroadcast any part of the television programmes or channels provided to you as part of the Television Service except in limited circumstances (such as viewing in schools or copying for the purposes of time shifting for private or domestic use).
13.2°
We may disable or alter some functions of the Equipment to prevent you from copying certain channels or programmes to prevent unauthorised copying of such Services. If the Equipment used by you allows such copying, we may prevent you from receiving the Services so as to prevent such copying it we are contractually required to do so by a third party.
13.3°
As well as any other rights we may have, if you breach the conditions set out in condition 13.1 we may suspend the Services or terminate the Services.
13.4°
You are responsible for any claims made against us or losses we may suffer as a result of actual or claimed copyright infringement committed by you or any other person in your home in connection with the Television Service.

14. Telephone Service
14.1°
Relative to the Telephone Service if such is supplied, we will allocate a telephone number to your telephone line. Any rights in the telephone number belong to us and you may not agree to transfer the number to any person.
14.2
Free local and national calls are limited to 60 minutes per call. Calls over 60 minutes in duration will be billed at the normal rate as quoted in the User Policy. We do not provide access to Premium numbers unless by special arrangement with the customer.

15. Residential and Home Office Use Only

15.1°
The Services and the Equipment are provided under this Agreement for residential and home office use only. The Services or any part of them cannot be sold for money or monies worth. We have no liability, whether due to our negligence or otherwise, for any losses incurred by any business, trade or profession carried on by you or any other person using the Services or the Equipment.

16. Faulty Hardware Returns
16.1°
Return of the products is subject to a number of requirements:
16.2°
All products must be undamaged and returned with all original packaging, software and accessories.
16.3°
All returns must be accompanied by an authorised returns number; this will be provided by us to authorise the return.
16.4°
Returned products must be well packaged to prevent any damage in transit.

17. What if it is not faulty?
17.1°
If you suspect that the products are faulty on arrival, our technical support team will endeavour to discover the nature of the fault. In the event that they are not able to resolve the problem via e-mail or over the telephone, you may return the product to us for testing. However, if the product is found to be fault-free and operational, you will be charged a €20 testing fee, and the product will be returned to you. Goods proved to be damaged or faulty upon testing will be replaced and shipped to you by overnight courier within the 12 month guarantee period.

18. Delivery methods and timing
18.1°
Any time or schedule for provision of the service stated by ABB TELECOM LTD. is an estimate provided to the best of its knowledge. ABB TELECOM LTD. shall not be in default if the time is not met. If there is any delay, the time for delivery shall be extended accordingly. ABB TELECOM LTD. shall not be liable for any damage whatsoever suffered by the Customer or a third party as a result of a late or incomplete delivery of the service.

19. Limitation of Liability
19.1°
In performing any obligation under this Agreement our only duty is to exercise the reasonable skill and care of a competent provider of telecommunications, Internet and television services.
19.2°
We will not, and our suppliers and licensors will not, be liable under this Agreement for any loss or damage which:
(i)°
arises other than through our negligence or the negligence of our employees agents or contractors;
or
(ii)°
is not a reasonably foreseeable consequence of our negligence.
19.3°
We do not restrict or exclude our liability for:
(i)°
personal injury or death directly caused by us or our employees whilst acting in the course of their employment with us;
(ii)°
physical damage to your personal property due to any one event or series of connected events where such damage is due to our negligence or the negligence of our employees, agents or contractors acting in the course of their employment with us;
(iii)°
any of our liabilities which cannot by law be excluded or restricted.
19.4°
We exclude all conditions and warranties, other than those expressly set out in this Agreement, including any warranties implied by Statute if and to the extent that such warranties and conditions implied by Statute can be lawfully excluded.
19.5°
Except as set out in condition 16.1 and 16.3 above (but subject to condition 14.6), our entire liability to you for any loss or damage for something we or anyone who works for us does or does not do under or in connection with this Agreement, will be limited to €2,000 for one incident or €10,000 for a number of incidents within any twelve month period.
19.6°
Except as set out in condition 17.1 and 17.3, we are not liable to you in any way for any loss of income, business, profits, or any indirect consequential loss.

20. Software and Export Control
20.1°
All software (in whatever form) we provide to you for the purpose of using the Equipment or the Services remains our property or the property of our licensor. We grant you a non-exclusive non-transferable licence to use the software for the purpose of using the Equipment or the Services and for no other purpose. This licence will automatically terminate if you do not comply with all of the obligations of this condition or if this Agreement is terminated under condition 10. You shall not make copies of the software without our prior written consent nor permit any third party to have access to the software nor permit the whole or any part of the software to be incorporated in any other software or to be used for any purpose other than the use of the Equipment or Services. You shall not modify, translate, reverse engineer, de-compile, disassemble (except to the extent that applicable laws specifically prohibit such restriction) or create derivative works based on the software.
20.2°
The Internet Services may comprise of equipment, software, services, technical information, training materials or other technical data which because of their origin or otherwise are subject to the laws or regulations of another country. If so, the service will be provided only if the parties obtain all necessary consents. Both parties shall provide reasonable assistance to each other to obtain such consents.
20.3°
You agree to comply with any applicable export or re-export laws and regulations.

21. VAT Invoices
VAT invoices will not be issued for the residential package

22. Assignment
22.1°
This Agreement is personal to you and therefore it may not be assigned or transferred by you to any other person without our prior written consent. Unless expressly provided in this Agreement, no condition is enforceable by any person who is not the purchaser of the Services.
22.2°
For business reasons we have the right to assign this Agreement together with any associated rights of access and installation at any time to any company or person.

23. Changing the Terms and Conditions
23.1°
Where any of the following occurs:
(i)°
there is any change or amendment to any law or regulation which applies to our trading, operating or business practices or policy;
(ii)°
any other Competent Authority makes any direction or order recommending or requiring any technical modifications or changes in our trading, operating or business practices or policy; or
(iii)°
in all other events, where we reasonably determine that any technical modification to the Company Network or change in our trading, operating or business practices or policy is necessary to maintain or improve the Services which we provide to you,
23.2°
we reserve the right to change the terms and conditions of this Agreement and/or the Services which we provide to you as soon as is reasonably practicable by giving written notice to you prior to the changes being introduced referred to in this Condition. We will also publish details of any changes (including the operative date) in each of our main offices and on our web-site as soon as possible prior to the changes being introduced.

24. Unforeseeable Events
24.1°
Neither party is liable for any breach of this Agreement which is caused by something beyond their reasonable control including Acts of God, fire, lightening, extremely severe weather, flood, a national or local emergency, explosion, war, military operations, civil disorder, damage to the Company Network, terrorism, vandalism, sabotage, industrial disputes, or acts of any Competent Authority.

25. Severability
25.1°
If any provision or part of a provision of this Agreement is held invalid, illegal or unenforceable for any reason, it shall be severed and the rest of the provisions in this Agreement shall continue as if the Agreement had commenced without that provision or part of that provision.
26. Assignation.
26.1°
ABB TELECOM Ltd., retains the right to assign the obligation for the supply of services outlined in this contract to any other party, or to appoint agents to conclude contracts on its behalf.

27. Waiver
27.1°
The failure by either you or us to exercise or enforce any right under this Agreement shall not be deemed to be a waiver of such right or to bar the exercise or enforcement of it or any other right.

28. Notices
28.1°
Notices given under this Agreement should be delivered by hand or by prepaid first class post or electronic mail either:
(i)°
to us: at the address on this Agreement or on the last invoice or to an alternative address notified to you;
(ii)°
to you: at the address in this Agreement or to an alternative address notified to us. Alternatively, we may deliver notices to you by sending them by email via the Company Network.

29. Privacy
29.1°
Out of respect for the privacy of its users, the ABB TELECOM website (www.abbtelecom.ie) refrains from obtaining personal information from users without their explicit consent, other than as described below
29.2°
ABB TELECOM LTD., does not distribute, sell or rent any personal information collected via its website. This is also true for personal information (for example, email and postal addresses) sent to the website's email addresses. The transmission of personal information entered via the site's registration forms is protected by security features.

30. Law
30.1°
This Agreement is subject to the laws of Ireland.

14 DAY NO QUIBBLE GUARANTEE. We have so much faith in our next generation state of the art satellite broadband and telephone service offering, that we are prepared to guarantee you, the purchaser, that if you are not entirely satisfied with the product up to 14 days of the signed installation date and you advise us of such, either by e mail or by registered post within the stipulated 14 days, we will remove the equipment from your premises and return your money to you in full.